About Us


Restoration Experts You Can Trust

Preferred Choice Restoration provides water, fire, mold, and asbestos 24/7 emergency clean-up, as well as reconstruction of your property. We have over 40 years of industry experience and continue to grow our talented and experienced staff of damage restoration professionals. We perform at the utmost level of professionalism in the restoration industry. Our goal is to be our customer’s trusted restoration provider. We achieve this by delivering prompt, fair, and quality service to our customers on every job. Our technicians always use state-of-the-art equipment and receive ongoing technical certification and customer experience enhancement training.

Our Mission

We want our customers to feel safe and supported during an emergency, so we vow to be honest and transparent through every step of the restoration process.

Our Vision

To be the most trusted emergency service response team in the nation!

Industry Certification

Preferred Choice Restoration continually commits itself to a higher level of competency, technical knowledge, and workmanship. We are proud to be an ongoing member of the top associations. Our affiliations provide our management and staff access to the industry’s best research, knowledge, standards, and training resources available.

The Certified Restorer® (CR) Certification Program focuses on damage repair and raising committed restorers to a higher level of professional ability. Education and study address both buildings and personal contents property. They are based on the structure and nature of materials, and the effects of various perils. Restoration theory addresses the mechanisms by which residue odors are removed. Toxic contamination, allergic response, water damage, contracts and insurance are also covered. The Certified Restorer Certification Program is widely recognized as the pre-eminent training program in damage repair, and it is the Badge of Professional Excellence.

The Cleantrust (formally the Institute of Inspection, Cleaning and Restoration – IICRC) was formed to serve as an independent, non-profit certification body to set and promote high standards and ethics and to advance communication and technical proficiency within the inspection, cleaning, and restoration service industries.

The Cleantrust approves independent schools and instructors to teach and administer IICRC certification programs. Currently, The Cleantrust has approximately 150 approved instructors for its 22 certification courses. The Cleantrust develops relationships between its registrants and other groups such as affiliated partners in carpet and upholstery manufacturing, and in the insurance industry. Consumers have assurance that when they hire The Cleantrust’s certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s highest standards of care.

Code of Ethics

As public service providers of property damage restoration, remediation, and cleaning services to the public, Preferred Choice Restoration adheres to the following principles in our relationships with customers, business associates, and employees:

  • To treat our customers and their property with care and respect.
  • To provide professional service in accordance with the highest industry standards of practice.
  • To operate in a manner consistent with ethical principles and sound business practice.
  • To be proficient in our work through ongoing participation in education and training.
  • To provide our customers with accurate information concerning the scope of work required and its costs and maintaining strict impartiality in our professional opinions.


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    125 N Sunway Dr. Gilbert, AZ 85233