FAQs
Preferred Choice Restoration
Have a restoration-related question? We have the answer.
What is the fire damage restoration process?
Fire can be devastating under any circumstance. Our team handles each job with care, integrity, and respect, as we know your most precious and irreplaceable belongings may be damaged we strive to go above and beyond to ensure the fire restoration process is easy and stress-free.
Can we start cleaning the fire damage ourselves?
Please wait for our team to handle the fire restoration cleanup process, because soot particles can spread and cause more damage.
What type of water damage does PCR treat?
We treat all types of water damage leaks, including roof leaks and toilet breaks.
What is the water damage remediation process?
First, we extract the water and then sanitize the area with an anti-microbial agent before drying it out. The drying process typically takes 3-5 days. During that time, we inspect the moisture levels daily to ensure they are dropping.
Our professionals use state-of-the-art equipment and moisture meters to be sure all water is discovered and remedied. Once the relative humidity drops below the required saturation level, we remove our equipment and begin to repair the damaged areas.
How quickly can you respond to a water damage emergency?
Our team is available 24/7 and usually responds within an hour to assess the situation and begin mitigation.
Are your services guaranteed?
Yes, we take pride in our work and back all restoration services with a satisfaction guarantee.
What are the signs of water damage in my home?
Check for signs of water damage, such as discoloration on walls or ceilings, peeling paint, mold growth, or a musty odor.
What makes your water damage remediation services different from competitors?
Our commitment to customer satisfaction, quick response times, and the use of state-of-the-art equipment distinguishes us from other providers of effective remediation services.