Gilbert Headquarters
Serving Maricopa, Pinal, Gila, and Pima Counties
Preferred Choice Restoration, 125 North Sunway Drive, Gilbert, AZ 85233
Open 24 hours
400+ Google Reviews
Meet the Preferred Choice Restoration Team in Phoenix, AZ
Meet the team behind Preferred Choice Restoration, providing water, fire, mold, and reconstruction services in Phoenix, AZ since 2013. We’re a locally owned, family-run, woman-led business with more than 124 years of combined experience.
- 24/7 emergency cleanup for water, fire, mold, and asbestos damage
- Reconstruction of damaged homes and businesses
- Professional drying, cleaning, and testing equipment
- Ongoing certification and customer service training for our staff
Licensed and Certified Restoration Professionals
AZ ROC 359294Licensed · Bonded · Insured
2-Year Warranty★ On every project
Meet Our Restoration Team
The Preferred Choice Restoration Team
Your local restoration team in Gilbert, AZ
Crews across the Phoenix metro area
Dispatch in about 60 minutes
In the field
Skilled restoration technicians and dedicated project managers on every job.
Since 2013
Locally owned in Gilbert, AZ
124+ Years
Combined crew experience
19,000+
Phoenix-area customers served
Why Preferred Choice Restoration
What Our Customers Can Count On
Help at any hour
We take calls around the clock, including weekends and holidays, and send a crew as soon as you need one, so a leak at midnight doesn’t sit until morning.
Insurance support from start to finish
We work directly with all major insurance carriers, meeting with the adjuster, providing the documentation they ask for, and keeping the claim moving until it’s settled, so you can focus on dealing with the damage.
One company from cleanup to rebuild
Our construction team handles repairs after cleanup, so you work with one company and one project manager the whole way through. You never have to coordinate separate contractors or explain your situation twice.
A trusted local reputation
We have held an A+ rating with the Better Business Bureau since 2014, and more than 400 Google reviews come from neighbors across the Phoenix area.
Our Restoration Expertise
Our Restoration and Reconstruction Services
Our IICRC-certified technicians, contents team, and construction crews handle every stage of a loss, from water extraction and soot cleanup to mold removal, asbestos testing, pack-outs, and the full rebuild. Select a service to see what it includes.
Water Damage Restoration
Our water crews extract standing water, dry walls and floors with air movers and dehumidifiers, and track moisture until the readings are normal.
Get help with water damage →Contents Pack-Out
When belongings are in the way of repairs or at risk of damage, we inventory and pack them, move them to secure storage, and put everything back in place when the work is done.
Learn more about pack-out services →Reconstruction
After cleanup, our construction team rebuilds what was removed, from framing and drywall to cabinets, flooring, and paint.
Learn more about reconstruction →Need Restoration Help? Call Preferred Choice Restoration Now
Tell us what happened, and we’ll send a crew with the equipment to stop the damage.
A real person answers, day or night.
Our Arizona Service Area
Serving Phoenix, Gilbert, and the Surrounding Counties
Every job is run from our Gilbert office, and our crews cover the whole Phoenix metro area, traveling as far as Casa Grande, Payson, and Tucson.
Phoenix and Central
Phoenix · Paradise Valley · Tempe · Laveen · Ahwatukee
Scottsdale and North Valley
Scottsdale · Cave Creek · Carefree · Fountain Hills · New River
East Valley
Gilbert · Mesa · Chandler · Queen Creek · San Tan Valley · Apache Junction
West Valley
Peoria · Glendale · Surprise · Sun City · El Mirage · Goodyear · Avondale · Buckeye · Litchfield Park
Pinal County
Maricopa · Casa Grande
Pima and Gila Counties
Tucson · Payson · Globe
About Preferred Choice Restoration
Questions About Preferred Choice Restoration
Is Preferred Choice licensed, bonded, and insured in Arizona?
Yes. We hold an Arizona Registrar of Contractors KB-1 dual building contractor license, ROC 359294, which covers both residential and commercial work. We’re also bonded and carry insurance on every job, so you and your property are protected while our crews are working.
What certifications does your team have, and what do they mean for my property?
Preferred Choice is an IICRC-certified firm, and our technicians keep up their IICRC training. The IICRC writes the industry standards for restoration work, including S500 for water damage and S520 for mold remediation. For your property, that means the drying, cleaning, and mold removal follow documented methods that insurance adjusters and other professionals recognize.
Do you offer a warranty?
Yes. Every project we complete comes with a 2-year warranty. Ask us how it applies to your job when we give you your estimate.
How fast can your crew get to my property?
We answer calls around the clock and dispatch a crew in about 60 minutes. Depending on where you are in the metro area, the crew usually arrives within 1 to 2 hours.
What happens to my belongings while you repair my home?
If belongings are in the way of repairs or could be damaged further, our contents team inventories and packs them and moves them to secure storage. Items that water, smoke, or soot reached are cleaned before they’re stored. When the repairs are finished, we bring everything back and put it in place.
Do you work on commercial properties?
Yes. Along with homes, we restore apartment complexes, offices, retail spaces, and other commercial buildings. When water or fire affects more than one unit, we coordinate the work with the property manager or HOA.
Not an emergency?
Request a Free Estimate
Tell us what happened, and a project coordinator will call you back with next steps. The form has three short steps and takes about a minute.
Damage happening right now?
Call us now instead of filling out the form, and we’ll send a crew.
Tell us about your circumstances.
We will call you back the same day during business hours.