Gilbert Headquarters
Serving Maricopa, Pinal, Gila, and Pima Counties
24/7 Water Damage Restoration Services
Preferred Choice Restoration provides 24/7 water damage restoration for homes and businesses across the Phoenix metro area. Our IICRC-certified technicians extract the water, dry the structure, and rebuild the drywall, flooring, and cabinets that can’t be saved after burst pipes, slab leaks, failed water heaters, and monsoon flooding.
- 24/7 emergency service
- Emergency response in 1 to 2 hours
- Free same-day estimates
How Our Water Damage Restoration Protects Your Home
Our water damage restoration is built around getting your home back to normal with as little damage and disruption as possible.
- The damage stops, and mold doesn’t get a foothold. We dry the water you can see and the water hidden inside your walls and under your floors, so the leak doesn’t keep damaging your home or turn into mold weeks later.
- You get your home back sooner, with less torn out. The faster your home dries, the more of your drywall, flooring, cabinets, and belongings we can save, which means less demolition and less disruption.
- Your home is clean and safe to live in. When water comes from a toilet, drain, or outdoor flooding, we remove what it soaked and disinfect everything it touched, so bacteria don’t stay behind.
- Your insurance claim has what it needs. We document the damage with photos and moisture records and work directly with your adjuster, so your claim keeps moving.
- Our work is covered for two years. Every project we complete comes with a 2-year warranty.
Certified Water Damage Restoration Professionals
AZ ROC 359294Licensed · Bonded · Insured
2-Year Warranty★ On every project
From Water Extraction to Restoration
Our Water Damage Restoration Process
01
We answer and send a crew
We answer 24/7, ask where the water is coming from, and send a crew with extraction and drying equipment.
02
We find the water and document it
Using moisture meters, we map how far the water spread behind walls and under floors, and we photograph every affected room.
03
We extract the water and dry the structure
We remove standing water, take out materials that can’t be saved, and apply an antimicrobial. Then we set up air movers and dehumidifiers to dry the structure.
04
We repair and rebuild
Our construction team replaces the drywall, flooring, baseboards, and cabinets that came out, then repaints, so every room is ready to use again. Your adjuster gets our repair estimate along the way.
Why Preferred Choice Restoration
Why Choose Us for Water Damage Restoration
24/7 emergency response
Water keeps spreading after the leak starts, so we answer around the clock and send a crew with extraction equipment right away, including nights, weekends, and holidays.
IICRC-certified technicians
Our technicians are trained to the IICRC S500 standard for water damage, so your home is dried using the industry’s proven methods and documented the way adjusters expect.
We protect your belongings
Every item we move is inventoried, so you know where your things are while your home is repaired and nothing gets lost along the way.
124+ years of combined experience
Our technicians know how water travels through slab floors, wall cavities, and cabinet bases, so they find the wet areas a quick look would miss.
Related Restoration Services
More Restoration Services From Preferred Choice Restoration
Many water damage jobs need more than drying, like packing out belongings, rebuilding rooms, or removing mold, and our own teams handle that work too.
Water Damage Restoration
We extract the water, dry the structure, and monitor moisture after leaks, burst pipes, slab leaks, and floods.
Contents Pack-Out
To protect your belongings from further damage, we inventory, clean, and pack each item, store everything while we work, and return it all to its place when the job is done.
Learn more about pack-out services →Reconstruction
If you’d like to upgrade while the walls are open, our construction team can bid the remodel along with the insurance repairs, so both happen in one project.
Learn more about reconstruction →Right NowExperiencing Water Damage? Call Preferred Choice Restoration Right Now
If you can do it safely, shut off the water at the main valve, then call us. We’re available 24/7 and will send a crew to extract the water and start drying.
A real person answers, day or night.
Reviews
400+ Reviews From Phoenix-Area Customers
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Service Area
Water Damage Restoration Across the Phoenix Metro Area
Our water damage crews head out from our Gilbert office around the clock to homes and businesses across the Phoenix metro area and beyond. Not sure we reach your city? Call and ask.
Phoenix and Central
Phoenix · Paradise Valley · Tempe · Laveen · Ahwatukee
Scottsdale and North Valley
Scottsdale · Cave Creek · Carefree · Fountain Hills · New River
East Valley
Gilbert · Mesa · Chandler · Queen Creek · San Tan Valley · Apache Junction
West Valley
Peoria · Glendale · Surprise · Sun City · El Mirage · Goodyear · Avondale · Buckeye · Litchfield Park
Pinal County
Maricopa · Casa Grande
Pima and Gila Counties
Tucson · Payson · Globe
Questions
Phoenix and Gilbert Water Damage Restoration FAQs
How long does it take to dry out a house after water damage?
Drying usually takes 3 to 5 days. Larger jobs, or water that soaked into the subfloor and wall cavities, can take longer, and repairs start once everything is dry.
Can wet drywall be saved?
Often, yes. If clean water soaked it and it isn’t swollen and the seams are intact, drywall can be dried in place. If it’s swollen or crumbling, we cut out the damaged section and replace it.
Can wet carpet and padding be saved?
Often, yes, if the water was clean and we can extract it and start drying right away. If the carpet or padding stayed wet longer than 48 hours, or can’t be fully cleaned and dried, we replace it.
Does it matter what kind of water flooded my home?
Yes. The type of water decides how much of your home can be saved. Clean water from a broken supply line can usually be dried in place. Gray water, like washing machine discharge, needs disinfecting, and some porous materials may have to go. Sewage and floodwater mean carpet, drywall, and insulation it soaked have to be removed. Clean water also becomes more contaminated the longer it sits, so call right away.
How can I tell if I have a hidden leak?
Turn off every faucet and water-using appliance, then look at your water meter. If the leak indicator still moves, water is escaping somewhere. Next, shut the main valve at the house: if the meter stops, the leak is inside the home, and if it keeps moving, the leak is in the service line.
Is it safe to clean up the water myself?
You can start mopping up clean water from a source like a leaking water heater or refrigerator line, as long as it hasn’t reached outlets or cords. Mopping only gets the water you can see, though. Water that soaked into drywall, insulation, and subfloor has to be found with moisture meters and dried with air movers and dehumidifiers, and water from a toilet, drain, or flood should be left to our crew entirely.
Not an emergency?
Request a Free Estimate
Tell us what happened, and a project coordinator will call you back with next steps. The form has three short steps and takes about a minute.
Damage happening right now?
Call us now instead of filling out the form, and we’ll send a crew.
Tell us about your circumstances.
We will call you back the same day during business hours.