Gilbert Headquarters
Serving Maricopa, Pinal, Gila, and Pima Counties
Preferred Choice Restoration, 125 North Sunway Drive, Gilbert, AZ 85233
Open 24 hours
Water, Fire, and Mold Restoration in Gilbert, AZ
Preferred Choice Restoration is based in Gilbert with crews that live and work in the same East Valley neighborhoods they serve. We clean up after water, fire, smoke, and mold damage, test for asbestos, and rebuild what the damage ruined.
Licensed and Certified Restoration Professionals
AZ ROC 359294Licensed · Bonded · Insured
2-Year Warranty★ On every project
Gilbert restoration services
Restoration Services for Gilbert Homes and Businesses
Our teams handle water, fire, mold, and asbestos damage, along with pack-outs and the rebuild that follows.
Water Damage Restoration
When a washing machine hose bursts or a refrigerator line leaks, we extract the water and dry the floors, walls, and cabinets it reached.
Get help with water damage →Contents Pack-Out
We box up the furniture, clothes, and keepsakes from the damaged rooms and list every item, so you know exactly what we’re holding in storage. When the repairs are done, each item goes back to the room it came from.
Learn more about pack-out services →Reconstruction
Our construction crew rebuilds what was removed and matches the drywall texture, paint, cabinets, and flooring, so the repaired rooms match the rest of your home.
Learn more about reconstruction →Why Gilbert Homeowners Choose Preferred Choice Restoration
Trusted Restoration Experts Based in Gilbert
Crews dispatched in about an hour
The sooner a crew starts, the less time water and smoke have to spread to other rooms, so there’s less to clean up and replace.
IICRC-certified technicians
We’re an IICRC-certified firm, and our technicians follow the industry’s standards for drying, cleanup, and mold removal, so the crew in your home knows how to handle what happened.
Trusted since 2013
We opened in 2013 and have served more than 19,000 customers. The Better Business Bureau has rated us A+ since 2014.
A crew based right here in Gilbert
Our office and equipment are close by, so the crew that answers your call isn’t coming from across the Valley.
Reviews
400+ Reviews From Phoenix-Area Customers
on Google
Water or Fire Damage? Call Preferred Choice Restoration Any Time
Our crews are on call nights, weekends, and holidays.
A real person answers, day or night.
Our Gilbert Service Area
Restoration Services Across Gilbert
Our crews work in every part of Gilbert, including Val Vista Lakes, Morrison Ranch, Agritopia, and the older streets around the Heritage District.
North Gilbert
Val Vista Lakes · Downtown Gilbert (Heritage District) · The Islands · Morrison Ranch
Central Gilbert
Finley Farms · Agritopia · Cooley Station · Neely Farms
South Gilbert
Power Ranch · Layton Lakes · Freeman Farms · Seville
Gilbert Restoration FAQs
Gilbert Water, Fire, and Mold Restoration FAQs
Can Gilbert’s hard water lead to water damage?
Over time, it can. Gilbert’s water averages around 10 to 11 grains per gallon, and minerals that build up as sediment add to corrosion inside water heater tanks, which can eventually leak. Water softeners and reverse osmosis systems can also leak from their lines and fittings. If you see water around any of them, shut off the supply valve and call us to dry out the area.
Can my Gilbert home flood if it isn’t in a flood zone?
It’s uncommon. Only a small part of Gilbert is mapped as a high-risk flood zone, and most of that is shallow ponding. A heavy monsoon storm can still push water into garages and low doorways. Water damage is much more likely to start inside the home, from a burst supply line, a leaking toilet or dishwasher connection, or an AC condensate line that backs up into a ceiling. Wherever the water comes from, our crews remove it and repair the damage.
Should I worry about asbestos in my Gilbert home?
Most Gilbert homes were built after 1990, when asbestos was rarely used in home building materials, so the risk is low. Homes in and around the Heritage District and other early neighborhoods are older, and flooring, insulation, or ceiling texture from that era can contain asbestos. In those homes, we test the materials before we remove anything.
Do I need mold testing, or can you just remove the mold?
If the mold is visible and the cause is clear, testing usually isn’t needed before removal. Testing helps when you smell mold but can’t see it, or when you want to confirm the area is clean after the work is done. We offer both and will tell you which makes sense for your home.
When can repairs start after water damage cleanup?
Repairs start once the structure is completely dry. Closing up walls or laying new flooring over damp materials can trap moisture and lead to mold, so we confirm everything is dry with moisture readings first.
Can water-damaged photos and documents be saved?
Often, yes, if they’re handled quickly. Don’t throw them out, don’t pull apart photos that are stuck together, and keep wet books closed. If you can’t deal with them right away, freezing wet papers and books buys time until our contents team can help.